How Can We Help?

Download Gatherly from the App Store or Google Play. Tap "Sign Up" and follow the prompts to enter your email, create a password, and set up your profile. You'll need to verify your email to complete registration.

Tap "Forgot Password" on the login screen, enter your email, and we'll send you a reset link. Check your spam folder if you don't see it within a few minutes.

Go to Settings > Account > Edit Profile. You can change your display name anytime, but handle changes are limited to once every 30 days.

Go to Settings > Account > Delete Account. You'll need to confirm your decision. Account deletion is permanent and removes all your posts, matches, and data within 30 days.

Verification is available to all users. Go to Settings > Verification and follow the selfie verification process. We'll compare your selfie to your profile photos to confirm your identity.

Tap the + button at the bottom of the screen to create a new post. You can add text (up to 300 characters), photos, videos, GIFs, and links. Posts are public by default.

Visit their profile and tap the "Follow" button. If their account is private, they'll need to approve your request before you can see their posts.

Tap the message icon in the top right to access DMs. You can message anyone who follows you, or anyone with open DMs enabled. Messages support text, photos, GIFs, and voice notes.

Communities are group spaces around shared interests. Join existing communities or create your own. Community posts appear in a dedicated feed separate from your main timeline.

Tap the three dots on any post to mute the user, mute specific words, or hide posts from certain topics. You can also mute notifications from specific accounts while still following them.

Go to the Dating tab and tap "Get Started." You'll need to be 18+ and complete a separate dating profile. Your dating profile is independent from your main Gatherly profile.

Swipe right to Like or left to Pass. When two people Like each other, it's a match! Only then can you start messaging. This keeps conversations wanted and consensual.

When you Like someone, you choose whether you're interested in dating or friendship. Matches are based on mutual interest—if you both pick the same category, you'll match in that context.

Open your conversation with them, tap the three dots, and select "Unmatch." This removes the match and conversation from both sides. They won't be notified.

By default, people you follow and followers won't appear in your dating stack. You can adjust these privacy settings in Dating > Settings > Privacy.

Go to Dating > Profile > Verify. Take a selfie mimicking the pose shown. We'll compare it to your photos to confirm you're the person in your pictures. Verified profiles get a badge.

Tap the three dots on their profile or content and select "Report." Choose the reason and add details. Reports are reviewed by our team within 24 hours for urgent issues.

Tap the three dots on their profile and select "Block." They won't be able to see your profile, posts, or message you. They won't be notified about the block.

Reports are reviewed by our Trust & Safety team. Depending on the violation, actions range from content removal to account suspension. We may contact you for additional information.

For immediate danger, contact local emergency services (911). For urgent platform safety issues, email safety@gagdsocial.com with "URGENT" in the subject. We monitor this 24/7.

We use industry-standard encryption and security practices. We never sell your data. See our Privacy Policy for details on how we protect your information.

Go to Settings > Privacy > Private Account. When enabled, only approved followers can see your posts. Existing followers remain unless you remove them.

Go to Settings > Privacy > Download Your Data. We'll prepare an archive of your posts, messages, and account information. You'll get a notification when it's ready.

Yes! Go to Settings > Privacy > Show Online Status and toggle it off. Other users won't see when you're active, but you also won't see their status.

Go to Settings > Privacy > Direct Messages to control who can reach you: everyone, followers only, or no one. Dating messages are separate and only work with matches.

Location is optional and used for local features like nearby communities and dating distance. We never share your precise location with other users—only approximate distances.

Gatherly+ is our premium subscription with benefits including ad-free browsing, profile verification badge, see who liked your dating profile, rewind passes, boosts, and priority support.

Go to Settings > Gatherly+ and select your plan (monthly or annual). Payment is handled through your app store (Apple or Google). You can cancel anytime.

Subscriptions are managed through your app store. On iOS: Settings > Apple ID > Subscriptions. On Android: Play Store > Subscriptions. Cancellation takes effect at the end of your billing period.

Refunds are handled by Apple (App Store) or Google (Play Store). Contact their support for refund requests. We cannot process refunds directly.